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Customer service, Orders & Returns
Monday: 13:00 pm - 17:30 pm
Tuesday – Saturday: 10:00am – 17:30pm
Sunday: 12:00 noon – 17:00 pm
Botersloot 52a, 3011 HJ Rotterdam
phone: 010 214 3333 / email: firstname.lastname@example.org
Besides a webshop, we also have a store in Rotterdam that you are very welcome to visit! This way, we can always provide our customers with personal contact and shopping advice.
So feel free to visit us to try on our clothing. Everything that is presented on the website, is also available in our store in Rotterdam.
Why choose Very Cherry?
*Since 2004, Very Cherry has been the nr. 1 expert on fashion inspired by 1950’s glamour and vintage looks.
*We always carry the newest collections and largest range of top retro brands, such as Stop Staring, Pinup Couture, Bettie Page Clothing, King Louie, our very own brand Very Cherry Clothing and lots more! Every day we have new stock of the most fantastic dresses coming in.
*Even bestselling brands, such as Fever, Heartbreaker, Collectif and Edith & Ella are available in our webshop. Here too applies we are an official dealer and always carry the newest collections.
*Besides a webshop, we also have a physical store. For years, our store has been a trusted shopping address for many of our customers.
*You can always visit our store to take a look at our dresses and to try them on!
*Satisfaction guaranteed or your money back! This applies to all of your purchases in our webshop. You can always call us during opening hours with questions about your order (+310) 010 2143333.
*Everything in our webshop is in stock and ready for delivery.
*New items are added to our webshop daily!
*Since a couple of years, Very Cherry has become the leading expert on 1950’s fashion. We are regularly found in magazines and our clothing is often worn by celebrities on tv.
As soon as a customer has placed and paid for an order, we will hand it over to DHL the same day - or at the latest the day after. DHL will deliver your order the next day. As soon as your order has been shipped, you will receive a confirmation by email. This email contains a tracking number to check your order status and the planned date of delivery. Do you wish to receive your order on another day or at another location? No problem! You can easily adjust this in your confirmation email.
- Shipping is FREE within the Netherlands, Belgium and Germany
- The shipping fee for international purchases starts at € 6,95.
All items are in stock and ready for delivery, unless otherwise indicated.
We strive to deliver orders within 1 day and in any case within 3 days, however when it comes to international orders you have to take in account a slightly longer delivery time.
Returns & Exchanges
Customers must return items within 14 days of receiving their original order.
Any items returned to Very Cherry must not be worn, and must be returned in their original state.
- As soon as we have received the item(s), we will transfer the purchase amount to your account within 3 business days.
- If you would like to exchange an item, please contact us beforehand by email at: email@example.com
- We don’t charge shipping fees for exchanges; when exchanging for another item, shipping fees (once per order) are at Very Cherry’s expense. However, this only applies to shipping within The Netherlands. For international shipping we are compelled to charge the shipping fee.
- The shipping fee outside The Netherlands is €6,95
- The costs of the return shipment are – both within and outside of The Netherlands - at the expense of the Buyer and will take place at the risk of the Buyer.
- Only following consultation a return shipment is accepted after the 14 day approval period. Please note we cannot offer a refund in this situation. Buyers will be reimbursed with a credit coupon.