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Terms & conditions

Shipping:

As soon as a customer has placed and paid for an order, we will hand it over to DHL the same day - or at the latest the day after. DHL will deliver your order the next day. As soon as your order has been shipped, you will receive a confirmation by email. This email contains a tracking number to check your order status and the planned date of delivery. Do you wish to receive your order on  another day or at another location? No problem!  You can easily adjust this in your confirmation email.

  • Shipping is FREE within the Netherlands with purchases over € 99,-
  • The shipping fee for purchases under €99,- is € 3,95.
  • The shipping fee for international purchases starts at € 6,95.

Delivery

All items are in stock and ready for delivery, unless otherwise indicated.

We strive to deliver orders within 1 day and in any case within 3 days, however when it comes to international orders you have to take in account a slightly longer delivery time. 

Returns & Exchanges 

Customers must return items within 14 days of receiving their original order.

 Any items returned to Very Cherry must not be worn, and must be returned in their original state.

  • As soon as we have received the item(s), we will transfer the purchase amount to your account within 3 business days.
  • If you would like to exchange an item, please contact us beforehand by email at: info@verycherry.nl
  • We don’t charge shipping fees for exchanges; when exchanging for another item, shipping fees (once per order) are at Very Cherry’s expense. However, this only applies to shipping within The Netherlands. For international shipping we are compelled to charge the shipping fee.
  • The costs of the return shipment are – both within and outside of The Netherlands - at the expense of the Buyer and will take place at the risk of the Buyer.
  • Only following consultation a return shipment is accepted after the 14 day approval period. Please note we cannot offer a refund in this situation. Buyers will be reimbursed with a credit coupon.